Car insurance Reviews

Root Insurance –

Here, we will be looking at root car insurance guide on the website at

What is Root Insurance?

Root Insurance its the first insurer founded Since 2015, its mission has been setting up good drivers with the affordable coverage they’ve earned.

the company is Based in Ohio, the CEO Alexander Timm has worked in insurance since the tender age of 14, giving him lots of time to see the industry’s negative side. He started Root Insurance to fix all that, designing a unique smartphone app that eliminates the need for a network of agents or storefronts.

Everything from signup to claims is conveniently handled through the app. No insurance agents or storefronts necessary.

In early 2018, Root raised $51 million in funding — the largest raised by an Ohio startup. The company plans to put that money toward a nationwide rollout by 2019.

the major benefit of Root Insurance

If you’re a responsible driver who’s looking for affordable auto insurance with full coverage, Root car Insurance might be your answer. This app-driven insurer specializes in helping drivers reap the rewards that come with good driving habits.

How does it know about these habits? Root’s app tracks your driving for a few weeks before recommending a policy it thinks you deserve. But that’s not the only way this digital insurer stands out from the big-name crowd.

One of the great major benefits of Root Car Insurance is that customers have access to claims support 24/7 by phone. Oftentimes, insurance companies that conduct the majority of their business through a mobile app won’t have readily accessible representatives. Furthermore, claims are usually paid in seven to 10 business days, which is impressive considering some competitors can take weeks to process claims.

How Does Root Auto Insurance Work?

Root Car Insurance assigns personalized auto insurance quotes primarily based on each individual’s driving habits and targets good drivers. While Root Insurance doesn’t disclose the percentage of people that it offers quotes to, the company claims that 30% of people are less-than-ideal drivers. Drivers seeking a quote must download Root’s mobile app and take a “test drive.” Drivers must then carry their mobile devices around when they are driving so the app can track their driving behaviors for two to three weeks. The app runs in the background, so there’s no need to activate the tracking feature. The quote you receive is based on several factors, including your braking habits, speed and the number of miles you drive.

During your test drive, you’ll have access to a driver scorecard to help you understand how well the test is going. This feature offers drivers the opportunity to adjust their driving habits. After your assessment period or “test drive,” the app will determine whether Root Insurance will offer you an auto insurance quote. You can’t receive a quote unless you take part in the test drive. If you do qualify, you can add people to your insurance policy and they don’t have to take the test drive.

Root Insurance Reviews and Complaints

Root Insurance’s reviews have been mostly positive. Even though the company is in its third year of existence, to date, there have been no official complaints filed against it with the National Association of Insurance Commissioners. Furthermore, Root Insurance’s reviews indicate that its marketing is true to word, as drivers often receive substantially lower rates than with other carriers. The biggest complaint from Root Insurance’s reviews is that receiving a quote takes a while. However, the long quote period is the reason Root Car Insurance is able to offer such competitively priced auto quotes.

Root Car Insurance Coverage

Root Car Insurance offers few auto insurance add-ons, but it offers the full suite of basics. As a result, drivers who are searching for highly specific coverage, such as ride-share or gap insurance, would be better served by a traditional auto insurance company, like Farmers or Allstate.

Rental reimbursement: This optional policy add-on reimburses you for expenses associated with renting a car if your vehicle is inoperable due to a covered accident. While rental reimbursement coverage is fairly common among auto insurance companies, Root Insurance offers its policyholders the option to receive Lyft credits as opposed to being reimbursed for a rental vehicle.

Roadside assistance: Root Insurance includes roadside assistance, for services like towing and battery jump-starts, with each of its policies at no extra cost. Root Insurance partners with Blink for roadside assistance, but policyholders can request service from any company. Root Insurance covers up to three incidents per six-month policy term for a maximum of $100 per incident.

Traditional Coverage Options Available Through Root Insurance

  • Comprehensive coverage
  • Collision coverage
  • Liability coverage
  • Personal injury protection
  • Uninsured and underinsured motorist damage
  • Medical payments coverage

Root Auto Insurance Financial Strength Ratings

One of the biggest concerns customers have when signing up for insurance through a small or a new company is whether it can afford to pay claims. Despite being a new company, Root is backed by top reinsurers. However, obtaining coverage through a new company still carries financial risk. If you’re uncomfortable with the idea of being insured through a relatively new company, you should consider established national companies, like State Farm and Farmers.


Root Insurance has two main drawbacks: its limited coverage area and the lack of insight into the company’s financial stability. Currently, Root Insurance is only available in 20 states, listed below. However, the company has plans to expand into more states in the future. The second drawback is a direct result of the company’s age. Root Car Insurance was founded in 2015, and while it isn’t brand-new, some of its competitors have been around for more than a century. The company’s youth works against it, as there isn’t an extensive record showing that Root Car Insurance can pay customer claims. It doesn’t help that the company hasn’t been evaluated by trusted insurance rating agencies.

  • Arizona
  • Arkansas
  • Delaware
  • Illinois
  • Indiana
  • Iowa
  • Kentucky
  • Louisiana
  • Maryland
  • Mississippi
  • Missouri
  • Montana
  • New Mexico
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Texas
  • Utah

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